Terms & Conditions

For any questions, warranty issues or concerns, please call (218) 590-4165 or email softcellwater@gmail.com.

Return Authorization (RA) numbers are required on all returned items. Contents must be complete and returned in original packaging.

For incomplete orders, or damaged shipments, please call us directly within 10 days of purchase.

All other returns will be charged 20% restocking fee.

Additional fees may apply, depending on the condition of returned items. Shipping charges are not refundable.