Frequently Asked Questions - Recreational Water Systems, LLC

Using Your SoftCell Water Softener

The Softcell softener has basically two parts, the Sediment Pre-Filter and the Resin tank. The resin tank contains small resin beads the attract Calcium and Magnesium minerals as water passes over them. The tank contains enough resin to attract approximately 15,000 grains of these minerals. The hardness of water is rated by grains per gallon (gpg). If, for example, your water was rated at 10 gpg, you would be able to use 1,500 gallons of water (15,000 divided by 10) before you would have to regenerate the resin in the resin tank. Regenerating is another term for washing the deposits off the resin beads to allow them to attract more minerals. Salt water (brine) is used to wash off the minerals

Regenerating SoftCell

To regenerate the resin in your SoftCell, we use the Pre-Filter housing and Refillable Regen Cartridge as a brine-generating tank. To regenerate the SoftCell do the following:

Turn off the water and disconnect from the RV, Camper or Boat.
Remove the filter cartridge from the Pre-Filter housing.
(Optional) Remove the hose from the “in” side of the Pre-Filter cap and connect it to the “out” side of the resin tank.
(Optional) Run water full force for 5 minutes. This is called backwashing and it rinses out any particles such as rust that may have gotten into the system.
Remove and re-attach the hose to the “in” side of the Pre-Filter cap.
Fill the Refillable Regen Cartridge with salt pellets, such as Morton softener salt pellets, and install back on the Pre-Filter cap.
Turn on the water at a slow rate (pencil or finger thickness) and run until the salt pellets have completely dissolved in the cartridge.
For the SoftCell Tote, one cycle is adequate to regenerate the system. This will take about 15-20 minutes.
For the SoftCell Standard or Dual, once the salt has dissolved, turn off the water. Refill the cartridge a second time and repeat the process. Total time should take about 25-30 minutes.
When complete, re-use or if needed, replace the filter with a new 10-20 micron cartridge. Run the water for a few minutes. Check the water to make sure it does not taste of salt.
Re-attach your SoftCell. The system is now regenerated and ready to soften more water.

FAQ

What is a SoftCell Portable Water Softener?

SoftCell Portable Water Softeners are compact, easy-to-use systems designed to provide soft, clean water for a variety of applications, including RVs, boats, seasonal homes, and more.

How do SoftCell water softeners work?

They use an ion exchange process to remove calcium and magnesium ions from the water, replacing them with sodium ions to prevent scale build-up and ensure clean, soft water.

What are the benefits of using a SoftCell water softener?

Benefits include preventing scale build-up, protecting appliances, improving water quality for washing and cleaning, and enhancing comfort in showers and laundry.

Are SoftCell water softeners easy to install?

Yes, SoftCell water softeners are designed for easy installation and maintenance, making them suitable for various applications without the need for professional help.

Can I use SoftCell water softeners in my RV or boat?

Absolutely. SoftCell water softeners are perfect for RVs and boats, providing reliable, soft water on the go and protecting your plumbing and appliances from hard water damage.

What other applications are SoftCell water softeners suitable for?

They are also ideal for washing cars, trucks, buses, and airplanes, ensuring a spot-free rinse. Additionally, they are perfect for seasonal homes, cabins, off-grid locations, and campgrounds.

How do I maintain my SoftCell water softener?

Maintenance involves periodic regeneration of the resin bed with salt to ensure optimal performance. The process is simple and can be done without professional assistance.

Can I customize my SoftCell water softener?

Yes, SoftCell offers custom configurations to meet specific water softening needs for different applications.

Where can I purchase a SoftCell Portable Water Softener?

You can purchase SoftCell water softeners directly from our website or through authorized retailers.

What should I do if I need support or have questions?

For support or inquiries, you can visit our Contact Us page or call our customer service team.

SoftCell Portable Water Softeners is your solution for Marinas, RV Parks, or Campgrounds. Seasonal, Temporary or Permanent Homes. Even Off-Grid Water Access.

Water quality, hardness and mineral content can cause corrosion, rust stains, calcium deposits, and water spots.

Your travels and adventures take you all over the world. Whatever corner you find yourself in, access to good quality water is always a concern.

The SoftCell Standard and Softcell Tote represent our two core portable water softening systems. Custom configurations provide for a number of different applications depending on your water conditioning needs.